Member:

David P

TAYLOR, MI 48180

Category:

Roofing

Work Completed Date:

May 13, 2013

Hire Again:

Yes

Description Of Work:

COMPLETE RE-ROOF OF HOUSE AND GARAGE.  Included the following:  Installation of dimensional shingles (30 year warranty on labor and material), ridge vents, ice guard, fiberglass weave underlayment, aluminum rake and drip edge, counter flash chimney, and seal chimney.
The following was performed on the house only:  Replaced existing roof decking, installed owner supplied insulation, baffles, soffit vents, owner supplied roof jacks (bathroom fan vent and clothes dryer vent).

Member Comments:

Everything went very well.  The crew arrived on time and did a wonderful job.  They were very careful of our landscaping and did a thorough clean up before they left.

 

Member:

Roger M

NOVI, MI 48375

Category:

Roofing

Work Completed Date:

April 08, 2013

Last Modified Date:

May 15, 2013

Hire Again:

Yes

Description Of Work:

I used American Standard Roofing for a quote.

Member Comments:

The price was really reasonable. The actual roofer not a salesman came out. He was no nonsense, very direct, straight forward and honest. He was very honest about the material. The owner called up afterwards to follow up.

 

Member:

Robert C

ALMONT, MI 48003

Category:

Roofing

Work Completed Date:

May 02, 2013

Hire Again:

Yes

Description Of Work:

Remove old roof down to the wood, inspect and install new roof with 30 year dimensional shingles.

Member Comments:

After calling two other roofing companies a friend said I should call Arnie at American Standard Roofing before I make my final decision. So I did,  They came out and did a thorough inspection on our roof, explained what needed to be done and provided us with a price. They were courteous and professional. Never once did they use any high pressure technics or scare tatics as the others had. We decided to hire American Standard Roofing. They called and set up a start date. The crew arrived on schedule and on time. From the time they arrived everything they did was top notch. The cleanup was given the same effort as the roof installation. They completed the work in one day as promised. This was the best experience we have ever had with a home improvement project. I would highly recommend American Standard roofing.

 

Member:

Michelle P
SOUTHFIELD, MI 48076

Category:

Roofing

Work Completed Date:

April 03, 2013

Hire Again:

Yes

Description Of Work:

A beautiful new roof was installed !

Member Comments:

Arnie Goodman came out and spoke with my husband and myself. He was a very nice guy and very professional. We had two other estimates done also and decided on this company. Arnie and his men measured the house and got on the roof to take a look at it. We had just bought this house and us not being roofers knew this house need a new roof put on it. We had a couple of leaks in the house and the roof was a mess on the outside except the area over the garage was not as bad. Our roof was the black sheep on the block and now it has the best looking roof on the block! Our home is a work in progress and lots of remodeling going on in it at this time. American Standard Roofing is one of the best companies out here. We are very happy with our new roof! Love the color we choose for our roof too. I'm in love! Great 30 year warranty and labor included. Great materials, nice heavy duty shingles. Barb is a sweetheart! She was so patient with me in deciding on a color for the roof. She gave us a list of homes to drive around and take a look at those homes to see the color and check out the work they did on those home. Thank you Barb! Great person she is!

 

Member:

Debra Elliott
Clarkston, MI 48346

Category:

Roofing

Work Completed Date:

April 16, 2013

Hire Again:

Yes

Description Of Work:

I called for an estimate on roof ventilation.

Member Comments:

I called American Standard to come out and give me an estimate for roof
vents.  I was told by another company, rather adamantly, that my A-Frame
home had no roof vents and that I needed them in order to improve the
energy efficiency of my home, as well as to keep mold from forming in
the two small cubby-hole type attic spaces.  I actually asked the other
company, if they could do the work, and was told yes. Terry was supposed
to give me an estimate and information on the venting, but never got
back to me...a blessing in disguise!
Mike, from American Standard arrived to assess my need for venting and
almost immediately stated that I did not need roof venting, as per the
style of my home.  (an A-Frame- with no attic).  I showed Mike the areas
the other company said needed venting.  He shook his head and told
me...yes, he could put venting in there, but the space was so small, it
would hardly be effective...and there was no baffling to circulate the
air...so venting the space was not going to do much.   I was floored by
this...here is a roofing expert- completely contradicting what I was
told.  To be clear...the other company was a "handyman" service...but
Terry - had a good rating and seemed highly knowledgeable. I want to
believe he was sincerely trying to help me, but  apparently, Terry is
not the expert he presented himself to be....on the issue he brought up
and elaborated about in detail.
I trust Mike...roofing is his business. He very easily could have taken
advantage of my situation to make a sale....he did not.  Even when I
asked him about another potential issue with my roof, he said I was in
good shape.  He didn't even give me a sales pitch for a new roof...which
I  fully expected that to be part of the visit...especially since he
wasn't making any money on selling me vents!  This really won my
respect.  When I do need a new roof...this will be the person and
company I call!!  Thank You Mike!

 

Member:

Sharon M
DETROIT, MI 48214

Category:

Roofing

Work Completed Date:

March 07, 2013

Hire Again:

Yes

Description Of Work:

My house is 3800 sq ft, with half of that being an addition that was put on when I bought the house, 8 years ago.  I have had 4 roof jobs and every year , the same leaks come back.  I didn't know what to do to stop it and it was becoming so expensive that I was almost willing to do anything.  My new brother in law, a knowledgeable architect/builder examined the roof and said that , while a partial job might  fix it, a good roofer would have to remove the old roof, check all of the work where the old part of the house joined the new addition and that the estimates would be important in choosing an honest roofer. He showed me where some of the boards were rotting and no soffit vents had been installed by any of the previous roofers. I needed trim boards, rear and rake boards, repair of a hump in the roof and new plywood in several areas.   He gave me a list of what an honest roofer would suggest must be done to guarantee the job and he gave me a range as to the cost.  There were some window boards that needed replacing and the siding needed painting.
We had 9 estimates .....every one of them examined the inside and outside of the house  and each one was told what I wanted is to stop the leaks, whatever that took.  Every one guaranteed the work that they were proposing would end the leaks.
Some of the roofers took photos, some did not.  All submitted written bids. Many of the bids contained wording that my brother in law said was designed to allow them to charge me more once the job started.  All roofers were given the same specifications for shingle type, style of vents and materials.  Some of the roofers insisted the siding was a problem and all had to be replaced or I would continue to have leaks.  After each bid, I sent a series of questions which made it clear that I knew what should be done and that I would not sign a contract that was vague. That was the last I heard from several of the companies.
There was only ONE  bidder that was certain to fix the problem, did not over or under charge ....and it was from American Standard Roofing.
The bids ranged from a mere $200 (which the roofer said would fix the problem guaranteed)  to $32,000 which had some of that wiggle room language in the bid. My brother in law said the job should cost between $9,000 and $10,000.  The other companies were :
-JK Home Improvement (Kondrath brothers)  Bid was over $30,000 and included all new gutters (the gutters were new, did not need to be replaced) and all new siding for $17,900 (siding needed painting and caulking, not relacement) with a note that both roof and siding had to be done to stop leaks. He said he would not "be comfortable" if I did not agree to do both.
-BCM Roofing : Bid was $600.  for a partial job which did not include ice shield in the valleys, something which had to be done to fix the leaking problems.  It included only one sheet of plywood replacement and it was clear from a visual inspection that more was needed.   This bid would have grown dramatically once the shingles were taken off.
-James Kleiner: His cards don't mention roofing but he is listed as a roofer and said he could do it but no roof was needed.  He offered to go up on the roof and for $200 he would bang in some nails and that would be all I needed.  I sent the photos to my brother in law who was appalled at this obviously false evaluation of the problem.
Marrs Roofing : Bid was $980 and included banging in raised nails, removing the rotted boards that were obvious, some caulking and minor repairs in areas that were obvious. This would not have fixed the problems.
Clark Building : The bid was $8,000 and included upper rear siding replacement.  These guys were very nice and I thought about choosing them but their bid was not specific and it had too much "as required", "if necesssary"  and "as needed" language  in it and the cost would have increased once they started.  They did seem to know what needed to be done ; they guaranteed their workmanship but not the results.  Still, if there were no  American Standard, they would have been a better option than the others.  They did answer questions and were willing to communicate directly with my brother in law.
SunGlo Services: The bid was $23,439 and included composite shingles.  It listed every material to be used and the cost for each service.  It also included $8,200 for siding.  The estimator came out and he clearly knew what needed to be done to fix the problems but his bid left a lot of room for additional charges once the job had begun.
There were two other bidders but the bids were not in writing and , for that reason, I do not include them here. The only other bid was American Standard Roofing.  I chose them for obvious reasons: They knew what they were doing and they were honest.

Member Comments:

Arnie Goodman, the owmer of American Standard Roofing, does work for my insurance agent who recommended him highly ; and he came to inspect the house himself.  His bid included a 30 year guarantee and labor, materials and permits as well as  a commitment to fix whatever might go wrong in the future (except for what might be caused by weather, etc) He answered all of the questions we asked and he initialed  the contract to reflect our understanding.  He had pre and post photos taken and he uploaded them to me daily.
American Standard waited for the right weather so that the shingles would not expand and contract with fluctuating weather.
According to my brother in law, the bid was pristine....included every contingency and no surprises.  The job called for the use of premium materials and he provided them.  There was no effort to substitute cheaper shingles or anything else.  If they found anything that needed to be fixed, they fixed it and did not try to charge extra for doing it. They even fixed a flashing on the roof over my front door and didn't charge to do it.
When they arrived to do the work, they had all of the materials.  They were on time and they stayed until the job was done. The site was clean and there were no materials left in the trees or on the ground.
After getting a good look at the shingles, Arnie said they did not need to be replaced at all.  They were wood (not aluminum as the builder had told me ) and they just needed painting and recaulking.  He provided some recommendations of companies like his , who would not overcharge and would give me a job that would last.  Painting , he said, would cost half of what he would have to charge to do the siding, and it wasn't needed.
I would recommend American Standard to any one who needs a roof. They are honest, decent people and they do a great job.

 

Member:

Brittany W
Dearborn Heights, MI 48125

Category:

Roofing

Work Completed Date:

March 18, 2013

Hire Again:

Yes

Description Of Work:

Replaced roof on my 76 yr old Grandmothers house.

Member Comments:

After contacting a couple other companies I called American Standard Roofing to look at my Grandmothers roof. They came out and did a thorough inspection on her house, explained what needed to be done and provided us with a price.  They were courteous and professional.  Never once did they use any high pressure technics or scare tatics as the other 3 companies did to try and scare my 76 yr old Grandmother into doing her roof.  We decided to use American Standard Roofing and could not be more happy.  They did the job in one day, clean up was great and the entire project from the first shingle being removed to the last shingle being installed was painless and professional.  We totally 100% recommend American Standard Roofing to anyone who is looking for a new roof.

 

Member:

SARA V
FERNDALE, MI 48220

Categories:

Gutter Repair & Replacement
Roofing

Work Completed Date:

November 01, 2012

Last Modified Date:

March 20, 2013

Hire Again:

Yes

Description Of Work:

New roof and gutters on house and detached garage.

Member Comments:

As stated on previous reviews, there is not sufficient space to say all of the wonderful things about this company. Mike, our rep who we have worked with on other jobs gave us a quote for new roof and gutters on a rental property. We had a bad hail storm and the roof was older. There was obvious damage from the storm on the roof. I called my insurance company to check it out and they came out and reviewed it. In the meantime we let Mike (and Barb at the office) know what we were doing and asked if we needed to do anything special. They had experience with my insurance company and said they were very fair to their policy holders. My insurance company came back with a check/price that i thought was low for a new roof and gutters on 2 structures. (300 sq foot garage / 900 sq ft house) approximately $3,000 But like always, we called ASR, said this is what the insurance company gave us what are our options. They said they would do it within our budget. Not to worry. The renters did not have to be home. They had to keep their animals in the basement that day. Ehen they left and came home from work, they had a new roof and everything was cleaned up perfectly. Mike came back to pick up the rest of our payment and make sure we were happy. He also walked us through how and why we should keep all the warranty paperwork they send us because it is transferrable and will be a selling point. I know that many people have raved about Arnie, the owner. He did seem very nice and always followed up. We were just so happy with Mike and Barb that his professionalism took a back seat.

 

Member:

SARA W
FERNDALE, MI 48220

Category:

Roofing

Work Completed Date:

October 01, 2012

Hire Again:

Yes

 

Description Of Work:

We had Mike come out and give us quotes on new gutters and replacing any rotten wood behind them.
within a couple weeks from the quote, we had beautiful new gutters with replaced wood where needed.

Member Comments:

I just can't say enough positive things about this entire company. THEY ARE AWESOME.
They were the second company we called for gutter quotes after a very poor first experience. The first company seemed
to try and sell us a bunch of things we didn’t need or want. In addition they were about 3x higher than we thought the price would be. They also tried to tell us how to get a new roof, that we didn’t need.
So when ASR was sending Mike out. I was quite ready to pounce right on him when he tried to upsell us on all the things we didn’t need. It would be an understatement to say I was defensive.
Mike did not realize he was walking into the lion's den but it would not have mattered. He was so professional, patient
and honest with us that we knew we would likely do business with them, if they were anywhere in the ballpark. He walked around the house and went on the roof. All in, took him about 20 minutes to scope things out. He quickly gave us an easy to understand quote for all new gutters and wood replacement where needed for $750.  (was at least 2x less than our first quote)
We then felt so comfortable with him we told him about our first experience whereby a sales rep had tried to tell us we
could get a new roof by using some "tricks" with an insurance adjustor. He explained to us that sometimes that isn't a terribly uncommon practice to try and get insurance to cover a new roof but he did say that in his experience they didn’t try to show up with the adjustor unannounced and talk them into new things.
To make us feel better about things he went back on the roof for us to look at it. Which, at this point was not necessary because he had no idea we were buying and that we would become life-long clients. He took an extra 20+ minutes looking around. When he came back down he said we did the right thing. He said our roof was in great shape and we shouldn't have any problems for at least
another 7 years.
At the time we received the estimates there had been a bad hail storm in the area so they were very busy. We would have never known this. Our gutters were installed perfectly within two weeks. We did not need to be home. We left for work and came home to brand new gutters. There was absolutely no mess and everything was cleaned up perfectly.
Prior to scheduling the work, Mike came back out so that we could pick colors and give them a check. He said that we could put whatever we were comfortable with down and he would personally pick up the rest of the payment to check out the job and make sure we were happy. From start to finish, we never felt sold. We felt that Mike would tell us the truth about pricing and also about any real needs we had. I would recommend this company to my grandma. That is how safe, precise and good I think they are.

 

Member:

Terry K
Canton, MI 48188

Categories:

Gutter Repair & Replacement
Roofing

Work Completed Date:

June 12, 2012

Last Modified Date:

March 10, 2013

Hire Again:

Yes

Description Of Work:

American Standard Roofing did a full roof replacement for us.

Member Comments:

I really liked them a lot. They gave me a low bid compared to some of the other ones that I had taken. And, at the end of the job, I had an issue with my gutter and they came out and replaced the gutters and in fact extended one of them farther than I had asked for no charge. I am very happy. This is probably one of the more satisfying experiences I have ever had dealing with an outside contractor. I have referred them verbally to other people.

 

Member:

Daniel W
DETROIT, MI 48239

Category:

Roofing

Work Completed Date:

January 03, 2013

Hire Again:

Yes

Description Of Work:

Tear off and replace the roof on both house and garage. Also clean up.

Member Comments:

Finished the house on day one and the garage on day two. They cleaned up after as best they could with snow on the ground and returned after the snow melted, replaced a crushed down spout and cleaned up again. They were professional, quick, and knew what they were doing.

 

Member:

jennifer o
Holly, MI 48442

Categories:

Gutter Repair & Replacement
Roofing
Siding

Work Completed Date:

October 25, 2012

Hire Again:

Yes

Description Of Work:

  1. replaced all boards on roof from a 3/8 inch board to a 1/2 inch board.2. replaced shingles with architectural shingles ( Tamko Heritage ) color ( Virginia Slate ). 3. replaced all rotted wood on facia. 4. replaced gutters with seamless gutters and gave us 4 down spouts. 5. gave us aluminum facias and vinyl soffits. 6. the front of the house was sided with vinyl  siding. 7. sided all the trim on the outside of the house. 8.  gave us a ridge vent on roof.

Member Comments:

         I love this co. ! The pride and quality in their work was prevalent from start to finish. We had serious 

 concerns of our failing roof because of the constant rain. The other cos. said maybe we can get to it in about 2weeks.American Standard  ( owner-Arnie Goodman ) gave us a quote on Sat. and they started and finished the roof and the rotted facia boards on Wed. . We wanted some boards replaced due to mold and mushy wood. they suggested replacing all the wood and upgrading to 1/2 inch from 3/8 inch boards. We were happy with this because the quote was less than the cos. who were just going to spot replace boards with the same 3/8 inch wood.                                                                                                                                           They came back Thurs. to give us seamless gutters with 4 downspouts. Vinyl side the front of the house. They also sided all the trim on the outside of the house.                                                                                                                                                                                  The bottom line is they did great work! They came and completed when they said they would! The price was great! The people were nice and professional! The clean up was fantastic! I have already recomended American Standard ( owner- Arnie Goodman ) to 2 family members! 

Member:

SAM W
DAMASCUS, OR 97089

Category:

Roofing

Work Completed Date:

August 02, 2012

Hire Again:

Yes

Description Of Work:

Replace the whole roof.

Member Comments:

Good people to work with. Fast and reiliable services. Price is reasonable.

Company Response:

Sometimes dealing long distance via phone/email can be difficult. I'm glad that we were able to complete your project with no complications or problems. Have a great Christmas and New Years!
Thank you!
Arnie

 

Member:

charles k
Shelby Township, MI 48316

Category:

Roofing

Work Completed Date:

November 09, 2012

Hire Again:

Yes

Description Of Work:

New roof on 40+ year old, 2300 sf colonial that had two layers of old shingles.  Also performed some basic carpentry (replacement of weathered fascia and soffits).

Member Comments:

I obtained 6 estimates for the work to be completed (mostly from highly-rated Angie's List vendors who definitely served the NE burbs).  The least expensive estimate for all work to be completed was about $6,100 (Seal Tight) and the highest was Hansons at well over $12,000 for their "Econo Roof."  I would have gone with the lowest bid (a neighborhood business), but American Standard offered slightly better materials and also had sufficient manpower to return and complete my time-critical job the following week (a key factor).  I recieved a quick response to my quote request and like most of the other vendors, the work to be performed was laid out on a simple checklist with exceptions and additional work clearly noted.  They showed up and performed the work in a timely manner (better part of two days to complete all work).  The removal of old roofing material, application of drip edges, installation of ridge vents, additional soffit vents, underlayment and the new shingles all appear to have been done as well as would be expected.  Only downside is the additional carpentry-type work I requested.  I really should have hired an actual carpenter to perform this work, but my time frame and the difficulty of scheduling separate quotes and completion of the work led me to have the roofer do it.  While the woodwork was completed, it was not of the highest quality (some boards a little askew, sloppily covered w/ caulking, etc).  When I asked the gentleman about the appearance of the work, he replied "well, you're going to have the place painted and sanded anyway arent you?"  My thought is that I shouldn't have to do a lot of prep on "new work."  I had the opportunity to complain, but realized it probably wasn't worth my time since I didn't pay much additional for the woodwork and it was likely beyond the capabilities of the assigned worker to make it look much different.  The work was probably done about as well as any "roofer" could do.  Bottom line- I would, without reservation, recommend that if you need a roof, give American Standard a call.  The roof looks great and so far, no leaks.  The only caveat, in my humble opinion, would be that those who are picky and need additional woodwork around the roof assign that particular task to a carpenter.  All in all, great roofing job by American Standard Roofing.  Thanks Arnie et al.

 

Member:

William H
Newport, MI 48166

Category:

Roofing

Work Completed Date:

September 14, 2012

Hire Again:

Yes

Description Of Work:

American Standard Roofing did a complete tear off and re-roof on my ranch home and detached two car garage.

Member Comments:

The quote was competitive with the other two companies that quoted the job, and the work was done promptly, exactly per the quote, and the crew was courteous and professional. The clean up was excellent, and the finished roof looks superb. The company kept me well informed of the schedule, and I would recommend American Standard Roofing very highly.

 

Member:

Waldemar G
ROCHESTER Hills, MI 48307

Category:

Roofing

Work Completed Date:

August 19, 2012

Hire Again:

Yes

Description Of Work:

Complete reshingling of 2300 sq feet colonial house

Member Comments:

Very good, it took only 1 day.

 

Member:

margaret c
waterford, MI 48329

Category:

Roofing

Work Completed Date:

May 05, 2012

Hire Again:

Yes

Description Of Work:

Installed roof shingles and associated material as well as check roof for any repairs which were included in the quote.

Member Comments:

Absolutely excellent.  Received the best quote, quality material and the installation team was top notch.  The owner explained in detail the job requirements including technical details, he was at the job site each day to check and answer any questions, the installation team worked and cleaned up with absolute professionalism.  This is one of the very few companies that you can leave alone and know the job will be completed as required.

 

Member:

Ian M
TROY, MI 48085

Category:

Roofing

Work Completed Date:

October 04, 2012

Hire Again:

Yes

Description Of Work:

Existing roof was torn off and new shingles were installed. At least one 4' x 8' plywood sheet was replaced. Gutters were extended. Ridge and soffit vents were added. Attic insulation was inspected. Magnetized cleanup was performed.

Member Comments:

Super job, American Standard Roofing. The quote was received the same day that I called them. Mike (senior estimator) met with me and clearly explained the services to be performed. After receiving 4 other quotes, I decided on ASR because of their 30-yr workmanship and parts warranty. Artie Goodman even beat the best quote I received. The permit was executed and paperwork was filed accordingly. Finally, I did not have to pay a deposit - Mike and Artie came by a second time and I just signed the dotted line to set up a date. Great planning.
On installation day, the 4-man crew arrived at 8:30 and left at 6:15 with minimal interaction. The crew protected the AC unit, bushes, and other items on my property via tarps and plywood. They removed the shingles and replaced them with only a couple of breaks and were fast and professional in my opinion. A 4' x 8' plywood board  was replaced for no additional charge. In fact, 6 boards can be replaced at no additional charge if I recall correctly. Mike came a couple times to inspect the insulation and to collect payment. I had no issues taking my family of 4 outside to watch portions of the installation. The dumpster-fitted truck was used for trash and a portion of the front yard was used for used gutters, vents, and other debris but as far as I could tell it went into the dumpster in the truck bed shortly afterwards. Excellent execution.
Since I plan to stay in my home for a long time, I will continue to monitor shingle quality throughout the years but I am VERY impressed with ASR. Great quality shingles, excellent workmanship and labor warranty, and professional personnel. You can't go wrong with American Standard Roofing starring Artie and Mike!

 

Member:

Kathleen L
Sterling Heights, MI 48312

Category:

Roofing

Work Completed Date:

July 27, 2012

Hire Again:

Yes

Description Of Work:

Complete tear off and new roof installed.  Done in one day.

Member Comments:

From estimate to installation and clean up, job was professionally and efficiently done.  A great looking roof at a good value.  Very pleased with staff and crew.  Would highly recommend the company

 

Member:

Marie S
Rochester, MI 48307

Category:

Roofing

Work Completed Date:

June 01, 2012

Hire Again:

Yes

 

Description Of Work:

They were very professional.  They were punctual and neat.  There was a crew of about 10 to 12 men who worked quietly and with care.They did a pretty good job of clean up afterwards.  They were here at 7:00 a.m. and worked until about 6 p.m.  Someone even came the next day to go over everything with us and make sure we were happy.  We did not have to give a deposit or pay anything until we were completely satisfied with the job. We would highly recommend this company to our friends.  (Their estimate was great too!)

Member Comments:

Great!

 

Member:

Claire L
FERNDALE, MI 48220

Category:

Roofing

Work Completed Date:

July 10, 2012

Hire Again:

Yes

Description Of Work:

They put installed 9 air vents, in my two story home.  They discovered a problem in the attic as well.

Member Comments:

They were on time, professional and efficient. I really appreciate that they cleaned up after themselves.

 

Member:

Mack W
Southfield, MI 48076

Categories:

Gutter Repair & Replacement
Roofing

Work Completed Date:

July 05, 2012

Last Modified Date:

July 19, 2012

Hire Again:

Yes

Description Of Work:

I used American Standard Roofing for complete roof replacement.

Member Comments:

I liked the options that they gave us and they offered more for the money. The only complaint that I had with them was that they showed up two weeks late to start the work but they did finish the job quickly in two days.

Transcribed from a telephone interview

Company Response:

Weather can be a problem but that's the one thing we can't control. Glad the project went well. Thank you!

 

Member:

Emily T
BIRMINGHAM, MI 48009

Categories:

Gutter Repair & Replacement
Roofing

Work Completed Date:

July 06, 2012

Last Modified Date:

August 03, 2012

Hire Again:

Yes

Description Of Work:

Tear off and new roof, new gutters, tuck pointing, new venting

Member Comments:

Arnie and his team are on the ball,on top of it,proactive in a good way. Arnie is an incredible project manager and as long as you communicate with him your needs, he will ensure it is done. Arnie matched the best quote I received- I wanted to go with American Standard rather than the other company as Arnie seemed to have it much more together. There were 10 guys working on my roof and they got it done on a very hot day and finished by 2pm in order to beat rain forecast. Amazing! Finished gutters on another day. My new roof is absolutely beautiful and makes the house look a million times better. Arnie's team uses the latest techniques for good ventilation and they didn't skimp on the gutters- they extend far away from the foundation. Great experience- thank you Arnie!

 

Member:

John C
Waterford, MI 48327

Category:

Roofing

Work Completed Date:

June 26, 2012

Hire Again:

Yes

Description Of Work:

New roof on garage. Strip old shingles.

Member Comments:

Good quote. Showed up on time- to the minute. Very good job.  No damage. Left the area cleaner than when they arrived. I would use them again

 

Member:

Jon G
Commerce Township, MI 48382

Category:

Roofing

Work Completed Date:

June 04, 2012

Hire Again:

Yes

Description Of Work:

Complete tear off and re-shingle roof

Member Comments:

I contacted Arnie through the Hire it Done web site.  He was quick to respond and came out to our house to look at our current roof and talk through our options.  We had two other contractors come out after Arnie, but neither of them had the quality of reviews that American Standard Roofing has, nor did they make us feel as comfortable with the whole process.  I have 3 young kids at home and I needed to find a company that not only would do a great job on our roof, but also one that I did not have to worry about language or behavior issues with the crew around my kids.  Arnie's crew showed up when they said they would and worked hard all day.  In fact, they only took about a 30 minute break for lunch.  Other than that, they worked non-stop, which seems hard to come by these days.  After they were finished roofing, the entire crew worked to make sure every piece of material and nail were picked up.  In fact, a couple of the guys were on hands and knees behind our bushes making sure everything was picked up.
I do nearly all of our house projects myself, but the roof was not one I was willing to tackle.  I couldn't be happier with the work American Standard Roofing has done and my overall experience with them.  I had multiple neighbors come by to talk to me after the roof was done and ask who did the work.  They couldn't believe how nice it looked, how quickly the crew worked and how much effort they put in to cleaning up after themselves.  I passed out several of Arnie's cards already and would not hesitate to recommend them to anyone.

 

Member:

Michelle H
Macomb, MI 48044

Category:

Roofing

Work Completed Date:

June 05, 2012

Hire Again:

Yes

Description Of Work:

Roof tear off and new roof.

Member Comments:

Very well. Price was the best. Additional things needed with no extra cost. Punctual. Done in one day. Inspected next day. Flaw noticed. Returned to fix without any issues.

 

Member:

KERRY G
WEST BLOOMFIELD, MI 48322

Category:

Roofing

Work Completed Date:

September 01, 2008

Hire Again:

Yes

Description Of Work:

Roof tear-off & replace.  Clean up.

Member Comments:

Great.  The price was good, the crew and crew chief did a fine job, Arnie was great to work with, and I have been completely satisfied in the past 4 years.
The job was competed in one day.
After the crew left, I noticed that one of my shrubs had been damaged and I had no problems getting a refund of the replacement cost.
The crew noticed one of my basement windows was broken.  Arnie told me about it and blamed it on his workers, but I said it was probably the boys next door who play ball on the adjoining driveway.
(My only negative was that I'd had some problems with the gutters - which probably dated back to the home builder who (unknown to me) had installed them wrong.  It would have been helpful if the roofers had mentioned this so I could have had the construction problem corrected at that time.)
(Since the job was done almost 4 years ago, I don't recall how much I paid.)

 

Member:

Sheila Jones
, 48237

Category:

Roofing

Work Completed Date:

April 24, 2012

Last Modified Date:

August 03, 2012

Hire Again:

Yes

Description Of Work:

When I orginally called American Standard Roofing, I thought that a leaky roof was the cause of water damage to the bedroom ceiling. Michael came to inspect the roof, said that although the shingles are old, it did not appear that any were missing and reported that the roof appeared to be good condition. So, he continued to seek the source of the problem and discovered a leaky pipe in the access to the attic. Before Michael's discovery, we had had two other roofing companies, a gutter installer and a plumber inspect for the cause of the problem. None had a clue. Michael then told us about a good plumber, called the guy for us and made the appointment. Scott Tibbenham, the owner of SOS Plumbing Services who is also highly recommended on Angie's List, came out and fixed the problem for an excellent price. I would highly recommend both companies for their integrity as well as the quality of service.

Member Comments:

Fantastic!!!

 

Member:

arnold w
, 48843

Category:

Roofing

Work Completed Date:

April 23, 2012

Last Modified Date:

April 28, 2012

Hire Again:

Yes

Description Of Work:

They put a roof on my house.

Member Comments:

I got them off of Angie's List. They took all of the old shingles off. They added a vent. They were very professional. When they left, you couldn't even tell they had been there. The price was good. They explained why more ventilation was needed. I already knew that, but I was glad that they went over it with me. I am very happy with the quality. They were on time for everything. They also called before hand to let you know they were on their way.

 

Member:

Karl G
SOUTHFIELD, MI 48075

Category:

Gutter Repair & Replacement

Work Completed Date:

February 02, 2012

Hire Again:

Yes

Description Of Work:

I hired them for gutter repair.

Member Comments:

They did a good job. I am happy with their services.

 

Member:

Benjamin B
West Bloomfield, MI 48323

Category:

Roofing

Work Completed Date:

April 16, 2012

Hire Again:

Yes

Description Of Work:

They replaced a roof on my street and I called for an estimate.  The staff was very responsive and their bid was the second-lowest I received (out of approximately 8).  I ended up going with another company, however I appreciated the time Arnie and Barb spent on the phone and via email with me answering my questions.  I would definitely recommend calling them.

Member Comments:

See above

 

Member:

Aade V
TROY, MI 48085

Category:

Roofing

Work Completed Date:

March 01, 2012

Hire Again:

Yes

Description Of Work:

American Standard Roofing tore off two layers of shingles from our ranch home and totally re-shingled our entire roof.  They also completed a small repair to one gutter where we wanted a poorly placed downspout removed.

Member Comments:

All around, what a great experience.  Arnie, the owner of American Standard Roofing, responded within an hour after I left a message requesting an estimate.  We agreed on a date and time to have one of his supervisors (Mike Roth) come out and give us an estimate to complete the job.  He showed up right on time, was courteous and answered all of our questions.  The estimate Mike gave us was right in line with the two other quotes we received, but the overall presentation and supporting material was much more professional than the other two contractors that provided estimates.Mike and Arnie returned a few days later after we selected them to complete the job.  Arnie offered to complete a small side project (removing a downspout that was draining badly back towards the house and to re-slope the surrounding gutters to the remaining downspouts) at no additional charge.  We settled on a date for the work to commence which we missed by one day due to bad weather.The material to complete the job and work crew showed up right on time (7:30 AM).  They completed the job and all the ancillary work like true professionals.  Everything Arnie and Mike committed to us would happen, did happen.  The work was done in one day and all remnants of the job were promptly and thoroughly cleaned up.  One gutter was left a little leaky, which they came out the next business day to fix.We think the new roof looks great and would definitely recommend American Standard Roofing.

 

Member:

Mike M
FARMINGTON HILLS, MI 48336

Category:

Roofing

Work Completed Date:

March 09, 2012

Hire Again:

Yes

Description Of Work:

Remove existing roof and install new shingles, undersheeting, ice guards, drip edges, rotted soffit and fascia covers, vent out bathroom fan, vent pipe flashing. Clean gutters and reinstall gutter screen, Haul away debris and clean up.

Member Comments:

We had to have emergency repairs done on a roof that was leaking into family room. In a short time, the leak had ruined the drywall as well as the hardwood flooring. It was late February. We needed to move quickly, and we felt vulnerable. We consulted Angie's List, and saw that this roofer had excellent grades. We called American Standard Roofing.They came right out for an inspection. They took photos. The next day, the owner came out with an estimate, and he explained everything to me. I was impressed with his professionalism, and I did not feel that he was trying to sell me something I did not need. He promised a certain start date -- weather premitting -- and stuck to it. He did the entire job, including painting, in one day. His clean-up was thorough.The roof looks great. Bottom line: This company promised a lot, and it followed through completely. I would highly recommend American Standard Roofing. The price was a tad high, but I believe you ought to get what you pay for. A roof is not something to pinch pennies on, since it can cause a lot of damage over time. Plus, the transferrable 30-year warranty is a strong selling point, Still, I wish it were a bit less pricey. That is the only reason for the "B" rating; many would rate his price an "A".

 

Member:

Suzanne W
Romeo, MI 48065

Category:

Roofing

Work Completed Date:

November 17, 2011

Hire Again:

Yes

Description Of Work:

Complete tear off, repairs, some re-sheeting and new shingles on a very old home.

Member Comments:

Their management and workers were knowledgeable and professional.  They sent a large crew to accomplish this job quickly - something we greatly appreciated with winter coming.  Our new roof is beautiful.   I would recommend them without hesitation.

 

Member:

Cam T
ROCHESTER Hills, MI 48309

Category:

Roofing

Work Completed Date:

September 20, 2011

Hire Again:

Yes

Description Of Work:

I am building a large addition to my garage that needed to be roofed.  As part of the project I decided to get the whole house and garage re-roofed so that everything matched.  The job included gutters for the new garage, installing sky lights in the garage, sun tubes in the main house, attic baffles in the main house and a complex valley between two gable roofs.

Member Comments:

Arnie and his company did a spectacular job.  We were delayed a day on the start by rain, but they completed the job (3000 sq. ft. house and 1200 sq. ft. attached garage) in a day and half.  They arrived on time and worked until dark.  Roofing is a messy job but they kept it clean and when they were finished everything was spotless.  The job they did was very high quality and well worth the investment.

 

Member:

James W
DETROIT, MI 48223

Category:

Roofing

Work Completed Date:

September 29, 2010

Hire Again:

Yes

Description Of Work:

I hired American Standard Roofing to replace my roof.

Member Comments:

I was happy with the service. They did a good job. They were timely and they did what they said they were gong to do.  I don't have any complaints.

 

Member:

Shala K
BEVERLY HILLS, MI 48025

Category:

Roofing

Work Completed Date:

August 25, 2011

Hire Again:

Yes

Description Of Work:

I was impressed with this company because of their professionalism and price.  I was able to negotiate the cost with them and they had a better price than three competitors.  Two replacement skylights were included in the price and yet they beat competitors" prices.One roofing company limited their quoted price to about 1 1/2 months from the date of the quote, saying roofing prices were going up significantly.  American Standard Roofing did not put in a time limit and said they would fix any and all damaged wood in the roof without limiting the amount.

Member Comments:

They came when they said they would and put a roof on both my house and garage in a day..  Everything was cleaned up to a very high standard. The two new skylights left a 2-3" gap on the inside because they were a different fit than the old skylights.  Though it wasn't in the contract, they made sure to send someone right out to fill the gap with pre-painted wood. I think American Standard Roofing is an excellent company and I would recommend them to anyone.

 

Member:

Mary B
REDFORD, MI 48239

Category:

Roofing

Work Completed Date:

August 25, 2011

Hire Again:

Yes

Description Of Work:

Complete tear off of two layers of old roofing, down to the wood.  Attachment of 6' of ice shield and tar paper above that.  New shingles, flashing, drip edge, and vents.  House and garage.

Member Comments:

I called about 7 roofing companies and American Standard was among the first 3 to return my call.  Arnie Goodman and a member of his staff came out to my house, looked everything over and gave me their estimate.  They described everything they would do to replace my roof in clear detail and were careful to emphasize the quality of work they were offering and the integrity of their company. They also were willing to try to make some repairs to the cupola and wind vane on my garage.  Unlike the other estimates I was receiving Arnie did not place a time limit upon my acceptance other that to say "within a reasonable time".  The other roofers were adamant that materials prices were about to go up at the end of the month and their estimates would not be valid after that.  The shorter timeline just did not work for me and their pricing was the second lowest of the 5 to 7 estimates I ended up with.  The shingles were delivered and the date set, but the actual work had to be delayed by a day because it was just too hot for the workers.  They had to start the day by finishing up on someone else's roof and were on mine by early afternoon and were still finished by nightfall.  Now my roof looks beautiful and I have complete confidence in the workmanship lasting for 30 years.  I really like and respect this company and would use them again.

 

Member:

JOHN L
FARMINGTON HILLS, MI 48331

Category:

Roofing

Work Completed Date:

September 15, 2009

Hire Again:

Yes

Description Of Work:

Replaced all roofing on my 2 story house...approximately 62 square (6200 square feet) with premium new shingles.   Tore off old roofing, repaired a few bad underlayment plywood panels, reroofed including new edging, chimney flashings, vent gaskets, and new roof vents.   Also included reroofing one 9 x 9 flat roof section with new neoprene.

Member Comments:

Went very well from quote to finish.  Quote was prompt and they listened to what I wanted done.  Made some suggestions and were easy to work with.  No high pressure sales effort.  Felt confident they knew what they were talking about and would do a good job. Scared me to death when shingles were delivered and stacked on the roof.  Hard to imagine roof can support that much weight.  But it can.  Started installation by covering all bushes etc. to protect them and catch most of debris.  Tore off old roof in an unbelievable short time (but neatly) and reroofed in likewise unbelievable short time.  Approximately 2 1/2 days start to finish.  My particular crew was a hard working crew of about 5.  Took few short breaks and worked hard and long.  One man continuously cleaned up any debris to keep final cleanup to a minimum.  Very thorough final cleanup.  Roof looks great.  Almost two years later and no problems.They pulled all required permits and roof passed Building Department final inspection with flying colors.Overall significantly less money than other competitive bids...and a great job too!

 

Member:

Cynthia A
OAK PARK, MI 48237

Category:

Roofing

Work Completed Date:

August 01, 2011

Last Modified Date:

August 29, 2011

Hire Again:

Yes

Description Of Work:

We got an estimate from American Standard Roofing for replacing the roof for us in the beginning of August.

Member Comments:

They were really knowledgeable.  They came out and spent fair amount of time with us.  We are going to consider them to do this work for us out three companies that we used for estimate.  Their price was not the lowest bid, but it was a decent price.  We may use them again in the future too.

 

Member:

jeffrey m
oak park, MI 48237

Category:

Roofing

Work Completed Date:

June 27, 2011

Hire Again:

Yes

Description Of Work:

The best  company I have been involved with. They did waht they said what they do   And price was never upped for the other items that were needed.   I have recommend them to 8 families thus far and will continue to do so

Member Comments:

Owner and his supervisor went over the roof and showed me what was required.  He was the third firm we had quote. He was the only who gave us a fixed price. All others had plus ( + ) after every item.They worked from 7 Am to 7 Pm and cleaned up Everting .

 

Member:

Brian C
BEVERLY HILLS, MI 48025

Category:

Roofing

Work Completed Date:

July 11, 2011

Hire Again:

Yes

Description Of Work:

Tear-off old roof and install new one.
Quote was close to the lowest of four.
Work was excellent in every way.

Member Comments:

.

 

Member:

KRISTINE R
BLOOMFIELD HILLS, MI 48302

Category:

Roofing

Work Completed Date:

November 01, 2010

Hire Again:

Yes

Description Of Work:

Replaced existing roof.

Member Comments:

Great job from start to finish...the proof is that we no longer have a leak where an newer addition was added. Also, brought vents up to code which resulted in house being warmer this winter.
Good communication and follow through. Honest and fair dealings.
Great company: from owner to office staff and installers!
Absolutely would recommend this company.

Great people

 

Member:

Frederick F
Farmington Hills, MI 48335

Category:

Roofing

Work Completed Date:

June 01, 2011

Last Modified Date:

June 14, 2011

Hire Again:

Yes

Description Of Work:

I received a quote from American Standard Roofing last week.

Member Comments:

His quote was the lowest and was quick to point out the issues with the present roof and what he would do to correct them. He really knew his stuff.

 

Member:

VIRGINIA B
SOUTHFIELD, MI 48034

Category:

Roofing

Work Completed Date:

November 10, 2010

Hire Again:

Yes

Description Of Work:

They put a whole new roof on my house.

Member Comments:

They were very nice, the price was right, and I am very pleased. The owner was very responsive though and came over whenever I needed him to. They were also the most reasonable compared to the other companies I had out for estimates.

 

Member:

Shaorn G
WEST BLOOMFIELD, MI 48322

Categories:

Gutter Repair & Replacement
Roofing

Work Completed Date:

May 26, 2010

Hire Again:

Yes

Description Of Work:

The roof on my mother's house was over 20 years old. A leak in the kitchen ceiling meant a new roof could be put off no longer. There were bad areas in the wood underneath the two layers of shingles that needed to be replaced. The company had to tear up two layers of old shingles, find the bad areas of wood on the roof and repair them, put new shingles on, and some gutter guards for the front and back gutters. They also checked the insulation under the areas bad areas of the roof.

Member Comments:

I have absolutely no complaints about American Standard roofing. They showed up early for their scheduled estimate appointment, climbed a ladder, and did an exam of the whole roof before sitting down to discuss procedures and pricing. Their pricing was more than fair. My mother is a senior citizen, and they gave her a senior citizen discount. They had plenty of options of colors for the shingles, and recommendations for which would look good with the color of brick on the house. They also supply plenty of references - without being asked. They said the work would be completed in one day, and I was skeptical. One day is all it took. They cleaned up everything before they left, you would never know they were there. Except for the nice, new roof on the house.

 

Member:

Heather P
southfield, MI 48076

Category:

Roofing

Work Completed Date:

March 01, 2010

Hire Again:

Yes

Description Of Work:

Replaced our existing roof.

Member Comments:

From the start - we were given their best price - period. Others gave us estimates then followed up with counter offers, etc. We had a short window of time to get this job done and appreciated this time save of getting their best price upfront immensely. As for the the service - we were explained in detail, what would take place and how the work would be done. When the day of the job arrived, the crew arrived on time, and completed the task in one day. Not only did they live up to the expectations of the actual roof - they carefully walked around our home afterwards and did a careful clean up, even though there was quite a bit of snow on the ground. The best part is that when the snow melts - they have promised to come back and double checked their clean up - removing any debris they missed on the first go round due to the snow. We are very pleased with our decision to use this company.

 

Member:

roy m
DETROIT, MI 48235

Category:

Roofing

Hire Again:

Yes

Description Of Work:

Repair leak roof around dormer.

Member Comments:

Work was done professional manner from initial contact to end with final inspection.

 

Member:

ANTHONY D
DETROIT, MI 48227

Category:

Roofing

Hire Again:

Yes

Description Of Work:

AMERICAN STANDARD ROOFING PUT A NEW ROOF ON MY HOUSE.

Member Comments:

THEY DID AN OUTSTANDING JOB PUTTING ON THE NEW ROOF. THEY WEREN'T LATE GETTING THERE AND FINISHED THE JOB IN A TIMELY MANNER. THEY CLEANED UP AFTER THEMSELVES, LEAVING NO MESS BEHIND . THEY ARE A GREAT, HARD WORKING COMPANY.

 

Member:

JOHN G
DETROIT, MI 48235

Category:

Gutter Repair & Replacement

Hire Again:

Yes

Description Of Work:

I HAD ALL OF MY GUTTERS REPLACED.

Member Comments:

I THINK THAT THEIR WORK LOOKS GOOD AND HAS HELD UP VERY WELL. I HAD ONLY ONE COMPLAINT AND THEY WERE VERY GOOD ABOUT KEEPING ME A HAPPY CUSTOMER. WHEN THEY DID MY FRONT THEY BROKE ALL MY FLOWER POTS. THE VERY NEXT DAY THEY WROTE ME OUT A CHECK.

 

 

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